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APR 17 - Aligning IT to Business Outcomes

  • 17 Apr 2019
  • 7:30 AM - 9:30 AM
  • Optum

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Host Sponsor



Aligning IT Strategy to Business Outcomes


Thank you TTEC Annual Investors:  Eliassen Group | NorthState Technology Solutions | Vaco | Wake Tech Community CollegeWilliams Mullen


When:  Wednesday, Apr. 17


Where:  Optum (Thank you for hosting)


Overview:  Every organization strive to gain a competitive advantage and technology is one of the major drivers to achieve it. Traditionally, the IT department is viewed as an operational expense. And the CIO is faced with changing that perspective by demonstrating how technology drives value and profitability. To achieve this, an IT leader must communicate to the business units and executive leadership how technology can help achieve positive business outcomes. This panel will discuss how they organize their department to identify business needs and how technology can solve them.


Panelists Confirmed to Date:
Tracy Doaks, Deputy CIO & Chief Services Officer - NC Department of IT
Simone Grapini-Goodman, VP of Strategic Partnerships - Optum
Bob Bowling, VP of IT - Peter Millar
Louis Engel, VP of IT - BeaconLBS

Additional Materials:
Recap on LinkedIn
Framework for Assessing Business Technology by Simone Grapini-Goodman

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